Question 1

When will I get my order?

Accepted Answer

All of our products are produced “on demand” and manufactured when you place an order. This helps us keep overhead cost down and allows us to offer an expanded variety of products.
Orders generally take 2-5 business days to produce and shipping can range from 5-17 days depending on shipping destination.

Question 2

Is there a shipping cost?

Accepted Answer

Shipping is FREE for orders made and delivered to the United States.

Question 3

How can I track my order?

Accepted Answer

You should receive a confirmation to the email you provided when you placed your order and a shipping notification when the items ship.

Question 4

Do you accept returns?

Accepted Answer

Products sold through our online store are produced “on demand”. We are a small operation, and this process allows us to provide a wider variety of products and options to our customers, however, it restricts our ability to provide reimbursement due to “buyer’s remorse”. Purchases made through our store are not eligible for returns or refunds. We do take pride in our designs and products, and if you have a problem with your order please contact us and we will try to assist you to the best of our ability.

Question 5

Do you ship internationally?

Accepted Answer

Not yet but we will soon! Our store is small and we’re just getting started but we will be expanding to international orders soon. Sign up for updates on our mailing list for an announcement when international shipping becomes available for contact us with any shipping questions.

Question 6

Will more products be available?

Accepted Answer

Yes! Our store is small but growing fast! We have several more designs in preparation for release and we will continue to expand the inventory for this store. Sign up for updates on our mailing list and you’ll be alerted for all new releases, deals, and promotions.

Question 7

Are product designs and artwork exclusive to Art of One Dojo?

Accepted Answer

Yes! All of our products are original and exclusive designs, produced by our in-house graphic design team. We take pride in representing the spirit of many martial arts and we are continuing to develop more original designs for our community!

Question 8

What is Art of One Dojo?

Accepted Answer

Art of One Dojo is a community initiative to offer a bridge in martial arts culture. As a YouTube channel, we produce videos and discussions that look at different art legacies, cultures, strengths, interviews with experts, and introspective looks at varies topics that martial artists can use to improve themselves and their lives.
As a brand, Art of One Dojo strives to offer a constructive community to martial artists from all walks of life and style, and to provide a platform for everyone to take pride in their training.

Question 9

What if I have another question?

Accepted Answer

If you would like more information or have additional questions, please send us a message on our contact page and we will be happy to provide any information we can.

FAQ

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